Park: Photo Retake Day
Retakes, Make-Ups & Refunds
Help Volunteer:https://www.signupgenius.com/go/10C0E4AA4AF2AA5F5C61-60955988-park#/
Who can have retakes:
Students who bring back their original photo package (except the class photo).
Photo make-ups:
Any student who was absenton picture day may be photographed, even if they haven't paid yet.
Refunds:
Refunds are only processed on retake day.
Students must return their original photos (except the class photo) to the photographers for a refund.
If a student takes a retake, no refund will be available afterward.
Frequently Asked Questions
Q: Can a class photo be retaken?
A: Only if theteacher was absenton photo day.
Q: What if a family is missing items from their order?
A: Email:assistance@oec-pta.org-- we're happy to help!
Additional Notes
If you returned a pre-order by picture day:
Your photos should already be delivered.
You may still choose aretake, butno refund will be issued if you don't like the second photo (per Class Act's policy).
To receive a refund instead of a retake, return your original package on retake day.
If you didnotpre-order:
You'll receive a proof along with the 5"x7" class photo (about four weeks after picture day).
You can then:
Order online (shipped to your home, includes shipping fee),or
Return the pre-order form on retake dayto have photos sent home viabackpack mail (no shipping fee).
Proofs are not available online-- only as printed samples in backpack mail.
If you turned in a pre-order formafterphoto day:
Your order will be processed onretake day.
Photos will arrive 3-4 weeks later via backpack mail.
To receive them faster, contactassistance@oec-pta.orgto pay the shipping fee.
